Our impact
We work in partnership with you to get the results you need. Read on to learn about some of the great work we’ve done with our fantastic clients.
A culture of performance and inclusivity - national law firm
The need
Our client, a national law firm based in the North West of England, wanted to diagnose the strengths and development areas of their culture, and devise an action plan to make it more inclusive and high performing.
Our approach
We undertook interviews with the CEO, executive leaders, and other diverse groups across the organisation. We reviewed policies and procedures, examined the recruitment, performance management, talent management, and promotions approaches to check their simplicity and inclusivity. We worked closely with key stakeholders such as employee resource groups and the Equity, Diversity, and Inclusion group to take a true temperature check. From our research, we provided a set of recommendations and tangible actions to take the work forward.
Results
Our client has implemented several of the actions and is seeing an improvement in retention of talent and client advocacy. One of the recommendations was to undertake development interventions with people leaders, with a focus on driving performance in an inclusive way. HEX is now supporting this development.
“HEX understood our needs, challenged us in our thinking, and delivered deep insights and creative, practical, actions to help us become more inclusive and perform to our full potential”
- People Director
An effective executive team - UK wealth management firm
The need
Our client, a listed wealth management firm based in London, required support to increase trust, communication, and effectiveness within their executive team as they balanced ongoing operational performance with a complex programme of transformation.
Our approach
Working with the Chief Executive, we spent time asking incisive questions to understand the root cause of the team’s difficulties. After discovering a team of highly talented and capable individuals who lacked trust and collaboration and instead relied on assumptions and unhelpful coping behaviours, we spent time with the team both individually and collectively over several months. Our interventions included individual coaching, psychometrics (in particular, the Hogan suite of assessments), and team coaching, during which we identified and shared strengths and derailers, worked on purpose and trust, and improved communication and ways of working.
Results
The team has now developed an effective working rhythm and has built a level of trust enabling them to engage in productive challenge to resolve issues and bring out innovation. With this trust, they are now able to collaborate effectively to act as one team, utilising their unique individual strengths to drive high performance as a collective. Ongoing individual coaching is ensuring that personal development remains top of the agenda.
“HEX worked with us over an extended period, building a detailed understanding of us as individuals and collectively, and supporting us to keep pushing ourselves into the uncomfortable conversations we needed to move forward. Tom created a safe but challenging environment which enabled us to overcome barriers and drive our performance effectively.”
- Chief Executive
Turning strategy into action through storytelling - global insurer
The need
Our client, a global insurance firm based in London, needed to engage its workforce with a complex transformation programme and encourage their buy-in and support.
Our approach
We worked with the senior team to understand the messaging and then helped them develop storytelling skills to bring the story to life. We used models like Simon Sinek’s golden circle, fast followership, and the power of three to help them build compelling stories that connected with the emotions and encouraged active advocacy and change. Finally, we helped them to prepare for an all-staff town hall, working on perfecting their message while being authentic and true to their values.
Results
Our client is now well into the transformation programme. After a successful launch event, they are now putting their storytelling skills into practice. They’re focussing on communicating little and often, using their new expertise to share their message in a variety of ways, and most importantly being open and authentic.
“HEX worked with us in a fast-paced and engaging way which immersed us in the subject matter, gave us the confidence to be creative and try new things, and take our transformation programme forward with both empathy and pace”
- Managing Director
What our clients say
“Tom brings strategic HR direction and insight to each organisation he works with. His years of experience and willingness to challenge tradition in order to make significant change results in tangible positive impacts for people and organisations.”
Dr Amanda Potter
CEO, Zircon
"When I started working with Tom I was a relatively new CEO who required support at a time when the demands of the job were taking their toll. I can genuinely say that the journey of self-reflection and discovery transformed my outlook, productivity and self-awareness."
David Kennedy
CEO, Jersey Football
"Tom and I embarked on a coaching relationship in 2022. I was ‘lonely at the top’ of my company which meant I was sometimes stuck in indecision. Before I knew it Tom had helped me to unpick the blockage, identify the actions I needed to take and refocus my decision making."
Becky Hill
CEO, HR Now
"Tom brings energy and expertise to everything he does. He's passionate about helping people and transforming organisations and cultures. We love to collaborate with him - his outcome-focussed approach always gets fantastic results."
Andy Poole, Founder
Zest Learning
"I was keen to work with a coach to help me focus on what needed to change for me to progress in my career. Working with Tom, he supported me to clarify my goals and how my thoughts and behaviours were contributing to my success - and where I needed to change."
Jonny Snowden
Business Manager, Brooks Macdonald
“My coaching sessions with Tom began just as I was starting in a new role and the timing could not have been better. Tom was invaluable in helping me to adapt my mindset and understand how to see things from a different perspective, making a positive difference in my outlook and my personal impact.”
Becky Reeves
Head of HR, Ministry of Sound
Some of our clients
“We are not a team because we work together. We are a team because we trust each other”